Network is unreachable

Last updated on 14th April 2021

When attempting to add or update a server in DeployHQ, you may run into the following error:

Network is unreachable

This may relate to the server hostname that you have entered. You need to check that the hostname resolves to a publicly accessible IP range, and not a private IP.

If your the DNS for hostname has been configured to point to a private IP address, it will not be possible to connect to it.