How do I change billing frequency in DeployHQ?

You can easily switch between monthly and yearly billing directly from your Subscription Plans page. Yearly billing gives you one month free.

Changing Billing Frequency from Subscription Plans Page

This is the quickest way to change your billing frequency if you're on a paid plan.

Switch to Yearly Billing

1. Log into your DeployHQ account
2. Navigate to Settings in the top navigation bar
3. Under the Billing section, select Subscription Plans
4. Find your current plan card (marked with "Current" badge)
5. If you're on monthly billing, you'll see a "Get 1 mo free" prompt
6. Click the Switch to Yearly button on your current plan card
7. Confirm the change when prompted

The change takes effect straight away: you're charged for the year now, minus a credit for the unused part of your current month, and your billing date moves to the day you switch. You save the equivalent of one month's cost.

Switch to Monthly Billing

1. Log into your DeployHQ account
2. Navigate to Settings in the top navigation bar
3. Select Subscription Plans
4. Find your current plan card (marked with "Current" badge)
5. If you're on yearly billing, you'll see a Switch to Monthly button
6. Click the Switch to Monthly button
7. Confirm the change when prompted

The change will take effect at the end of your current yearly billing period. You'll keep access for the full year you've already paid for.

Changing Billing Frequency When Upgrading

When upgrading to a new plan or setting up billing for the first time:

1. Click the Upgrade or Continue button on the plan you want
2. In the billing dialog that appears, you'll see a billing frequency selector
3. Choose between Monthly or Yearly (12 months)
4. Complete your billing information and payment

The billing frequency you select will be applied immediately to your new plan.

Benefits of Yearly Billing

Switching to yearly billing offers several advantages: - Save money (equivalent to one month free) - Simplified accounting with one payment per year - Budget certainty with locked-in rates for 12 months - No monthly payment processing

See our yearly discount article for more details about the savings.

If a Renewal Payment Has Failed

While a failed renewal is unpaid, whether your account is still in its 7-day grace period or already suspended, changing frequency (from Subscription Plans or Payment details) opens a recovery dialog instead of the standard frequency-change flow. You can switch to a cheaper frequency (for example monthly instead of yearly) and pay only its first cycle, or settle the outstanding invoice on your current frequency. During the grace period, switching keeps your billing date; if the account is suspended, switching also reactivates it.

See Recovering a suspended account for the full walkthrough.

Important Notes

• Switching from monthly to yearly takes effect immediately; switching from yearly to monthly takes effect at the end of your current yearly period
• No partial refunds are provided if you switch from yearly back to monthly
• Only account administrators can change billing frequency
• When switching from monthly to yearly, you're charged for the year straight away, minus a credit for the unused part of your current month, and your billing date moves to the day you switch
• When switching from yearly to monthly, you keep access for the full year already paid

Feel free to reach out to our support team if you experience any issues with this process.